Website Privacy Policy
This Website Privacy Policy is different than our Notice of Privacy Practices, which explains how we use and disclose Protected Health Information.
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In general, you may visit our website without revealing information that identifies or relates to a particular individual (“Personal Information”). If you choose to complete our Contact form to request information or an appointment, you will be providing Personal Information to us that we will use to contact you for this purpose.
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How do you store, use, share and disclose your site visitors' personal information?
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Browsing
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We use analytics tools through Wix.com and Google Analytics to analyze traffic to our website. These tools collect and analyze information such as IP addresses, cookies, device and software identifiers, referring and exit URLs, geolocation, onsite behavior, and other similar information for the purpose of improving our services and online presence.
Many third party analytics companies collect and use information under their own privacy policies. Wix.com’s privacy policy. To opt out of being tracked by Google Analytics across all websites, click here. Google has additional information available about their Remarketing Privacy Guidelines and Restrictions.
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A cookie is a piece of data from a website that is stored within a web browser that the website can retrieve at a later time. Cookies are used to tell the server that users have returned to a particular website. Wix.com and Google store cookies on your browser when you access our site.
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The following links explain how to access cookie settings in various browsers:
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Contact Forms
We do not sell Personal Information that you enter on our website. We collect information from our contact forms to be able to contact the person who requested contact by completing the form. Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise and communicate our services to you. When you contact us through our company website, Wix.com emails your information to us. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
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​If you complete our contact form, we may contact you by the email address or phone number you provide us for the purpose of answering your questions about our services and to schedule an appointment. If you choose not to be established as a patient with us, we will not contact you again.
Email is not considered to be a confidential form of communication due to risks of hacking and other unauthorized access by a third party. If you share your email address with us on our contact form, you agree to allow us to email you and accept the risks in doing so. If you wish to contact us without the risk of your information being intercepted by a third party, please do not complete our online contact form and call us instead at (919) 600-4906.
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Electronic Intake Forms
If you make an appointment with us, you have the option of completing our new patient intake forms via electronic means. We utilize a HIPAA-compliant company for these forms, which record the date and time you completed the form as well as your IP address. We collect and store information for the purpose of treatment, payment, and healthcare operations and safeguard your information per HIPAA standards. You are not required to complete these forms electronically and may request paper forms instead.
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Payments
All direct payment gateways offered on this website and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our company and its service providers.
Minors
Although Etheridge Psychology provides mental health services to children and adolescents, our website is intended for a general audience and is not targeted to minor children (under age 18). We do not knowingly collect Personal Information from minors.
Limitation of Liability and Medical Disclaimer
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Etheridge Psychology’s website contains general information relating to various mental health conditions and their treatment. This information is provided for informational purposes only and is not meant to be a substitute for advice provided by a doctor or other qualified health care professional with whom a doctor-patient relationship is established. Visiting this website does not establish a provider-patient relationship with us.
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Individuals, including those under our active care, should not use the information contained in this website for diagnosing or treating a mental health problem, condition, or disorder. Consult with a licensed mental health professional or qualified medical practitioner for medical advice or information about diagnosis and treatment.
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Etheridge Psychology is not responsible for errors on our website, and the information on our website can, and does, change without prior notice.
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Links to External Websites
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Links to external resources are provided for information and convenience only. We cannot accept responsibility for the activities, information, or representations on any linked website, and we assume no liability. A link does not imply endorsement of a website by Etheridge Psychology.
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Emergencies
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If you are experiencing a mental health emergency or any life-threatening emergency, call 911 or go to your nearest emergency room.
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Complaints
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If you have a problem, grievance, or complaint, or if you believe your rights have been violated, please contact us. Our practice manager or owner will respond to your concerns.